Thank you for your interest in Merial.
Merial Limited is committed to providing a high level of service for your desired needs. We anticipate, respond to and aim to exceed customer expectations regarding quality, supply and product development. Please locate the appropriate contact below for your interest.
Pet Owners
Companion animal pet owners with questions or concerns regarding FRONTLINE® and HEARTGARD® (ivermectin) Brand Products can refer to the product websites at: www.FRONTLINE.com and www.HEARTGARD.com for further assistance. If you require additional information regarding FRONTLINE® please call 1-800-660-1842. The hours of operation for FRONTLINE® are Monday through Friday from 8:00am-8:00pm Eastern Standard Time (excluding major holidays).
If you require additional information regarding HEARTGARD® (ivermectin) or any other Merial product, please call 1-888-637-4251 (Option 3). The hours of operation for this line are Monday through Friday from 8:00am-6:00pm Eastern Standard Time (excluding major holidays).
Billing and Account Inquires
Merial account holders with inquires can call 1 (888) Merial-1.
Our normal hours of operation are Monday-Friday from 8 a.m. to 8 p.m Eastern Time.
Veterinary Technical Services
Veterinary clinic staff members and large animal customers with questions or concerns regarding Merial products please call: 1-888-637-4251 (option 3) to speak with an expert technician. Our normal hours of operation are Monday through Friday from 8:00am-6:00pm Eastern Standard Time (excluding major holidays).
US Sales Representatives
Merial account holders, who wish to contact their sales representative, please call 1 (888) Merial-1 (option 4).
US Media Relations
For all media inquiries, please call 1-678 638-3690, or email corporate.communications@merial.com.
Our normal hours of operation are Monday-Friday from 8 a.m. to 5 p.m Eastern Time.
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