Thank you for your interest in Merial.
Merial Limited is committed to providing the highest level of service. We aim to exceed customer expectations regarding quality, supply and product development. Please locate the appropriate contact below for your interest.
Pet Owners
Companion animal pet owners with questions or concerns regarding FRONTLINE® and HEARTGARD® (ivermectin) Brand Products can refer to the product websites at: www.FRONTLINE.com and www.HEARTGARD.com for further assistance.
If you require additional information regarding FRONTLINE® please call 1-800-660-1842. The hours of operation for FRONTLINE® are Monday through Friday from 8 am-7 pm (ET).
If you require additional information regarding HEARTGARD® (ivermectin) or any other Merial product, please call 1-888-MERIAL1 (637-4251) (Option 3). The hours of operation are Monday through Friday from 8 am-6 pm (ET).
Merial Account Holders
Please call 1-888-MERIAL1 (637-4251) for assistance.
Account Management Inquiries
Order Placement or Questions - Option 1
Monday-Friday 8 am to 8 pm (ET)
Billing or Payment - Option 2
Monday-Friday 8 am to 6 pm (ET)
Technical Product Inquiries
Questions or Concerns Regarding Merial products - Option 3
Monday-Friday 8 am to 6 pm (ET)
Contact a US Sales Representative
US Sales Representative - option 4
US Media Relations
For all media inquiries, please call 1-888-301-1539, or email media.relations@merial.com.
